Thursday, August 26, 2010

Public Safety ‘Calls for Service’

Effective Monday, Aug. 30, 2010, campus public safety office main phone lines will be forwarded to the public safety control center during the times the public safety office is vacant.

In the past, the procedure was to have the office line forwarded to the department cell phone. At times, cell phone signal strength not strong enough to receive all calls at the campuses. This new procedure will ensure your calls to public safety will be answered. This change will enhance customer service and provide better communication.

Due to the change, you may be asked for more information regarding your ‘Call for Service’. The control center will be receiving calls from all campuses, so we ask you to please provide the Officer on the call with the following information:

· Your name
· Phone number you are calling from (when requested)
· Location you are calling from (campus, building, parking lot, etc.)
· Nature of call
· Call-back number

If you have any questions, contact Domenick Brouillette at 816.604.1370.

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